In cases where the Buyer uses his right to return the defective product for justified reasons and upon the acceptance of the Seller within the periods specified in the legal legislation, or in cases where the product subject to the order cannot be supplied for various reasons, or in cases where a refund is decided to the Buyer with court decisions, The return procedure is as follows:


a) Return Procedure for Credit Card Payment Options


If the shopping is made with a credit card and in installments, the Bank pays the Buyer in installments as many installments as the Buyer bought the product. After the seller pays the entire price of the product to the bank at once, in the event that the installment expenses made from the Bank POS are returned to the Buyer’s credit card, the requested refund amounts are transferred to the bearer party accounts in installments, again in order to prevent the parties involved in the matter from falling into disadvantage. The installment amounts paid by the Buyer until the cancellation of the sale, if the return date and the account cut-off dates of the card do not coincide, 1 (one) refund will be reflected on the card each month and the installments paid by the Buyer before the return are paid more months after the payment of the installments before the return. will be credited and deducted from existing debts.


In the event of the return of goods and services purchased by card, the Seller cannot pay the Buyer in cash in accordance with the contract made with the Bank. In case of a return transaction, the seller will make the refund via the relevant software, and since the Seller is obliged to pay the relevant amount to the Bank in cash or on account, the Buyer cannot be paid in cash in accordance with the procedure we have described above. The refund to the credit card will be made by the Bank in accordance with the above procedure, after the Seller has paid the Bank the amount in one time.


The buyer accepts and undertakes that he has read and accepted this procedure.